*When a bulb displays "Up to" a certain number of lumens in its specifications, it displays the maximum lumen output of the bulb. It shows how bright the bulb can get at 2700 K (White bulbs) or 4000 K (White ambiance or White and color ambiance bulbs). Learn more.
Philips Hue system
FAQ list
What do I need to use Philips Hue Bluetooth?
What do I need to use Philips Hue Bluetooth?
If I use Philips Hue Bluetooth, can I still use the Bridge?
If I use Philips Hue Bluetooth, can I still use the Bridge?
Where can I find the serial number for my Philips Hue products?
Where can I find the serial number for my Philips Hue products?
How do I know if my software is up to date?
How do I know if my software is up to date?
How and when do I update my Philips Hue software?
How and when do I update my Philips Hue software?
I can't install the latest firmware updates on my Philips Hue products. What should I do?
I can't install the latest firmware updates on my Philips Hue products. What should I do?
Can I add older-generations Philips Hue products to my system?
Can I add older-generations Philips Hue products to my system?
Why can't I control my lights when I'm away from home?
Why can't I control my lights when I'm away from home?
Can two Philips Hue systems work together?
Can two Philips Hue systems work together?
Can I control multiple Bridges with the Philips Hue app?
Can I control multiple Bridges with the Philips Hue app?
Featured articles
How to factory reset Philips Hue lights
Learn more
Why isn’t the third light on my Bridge on?
Learn more
