Let us know you want to return your purchase. You’ll need your order number, which you can find in your order confirmation email.
Estado del pedido y devoluciones
¿Quieres saber el estado de tu pedido o devolver algo que compraste en la tienda Philips Hue? ¡No hay problema! Puedes devolver tu compra dentro de los 30 días posteriores a la compra, sin cargo.
How to return a product
Register your return
Print the label
We’ll email you a shipping label that you can print and use to send your return to us for free.
Send back your product
Place the product in a box, attach the label to the outside, and drop it off at one of the courier’s locations.