How to specify
Interact Retail

IoT lighting and software for stunning and flexible retail spaces

Retail store lighting has always been about creating memorable experiences, influencing shopper behavior, and putting products and merchandise in the best possible light. With Interact Retail IoT lighting software, systems, and services in your portfolio, you can offer flexible, energy-efficient, and future-ready connected lighting solutions to your customers.

Indoor location services enhance the in-store shopping experience while giving store managers new insight into customer behavior and the effectiveness of store layouts, while multisite management efficiently monitors and manages multiple properties from a single dashboard.

Benefits of Interact Retail

Increase engagement and return visits with welcoming and differentiated store experiences

Boost stopping power, grab attention, and lead shoppers deeper into stores

Help products look better and last longer

Reduce lighting-related energy costs with smart dimming schedules and presence detection

Ensure flexibility with personalized lighting scenes and easy recommissioning

Centrally monitor and control all your sites and specific store areas from anywhere

Boost sales with wayfinding, product search, and location-based promotion features

Optimize store operations, analyze shopper behavior, and evaluate the impact of in-store events

Reduce downtime and repair outages quickly with automated alerts and maintenance scheduling

Components of an Interact Retail system

Services

We offer Interact Retail multisite with several standard services, including:

Powerful remote lighting control and remote uptime monitoring of all your sites
Helpdesk and service ticketing
Regular software security and feature updates via the cloud to ensure that your system is always up to date
A site gateway that provides a secure connection to the cloud and that manages all lightpoints across your sites

Optional services include:

Multisite remote operations
Enjoy peace of mind and let us adjust all your lighting remotely according to your requirements and needs

Multisite connectivity service
We manage a secure 4G connection for your lighting system from the first day, avoiding the hassle of integration with your IT infrastructure

Visit Partner portal

Visit Signify services

Controls

Interact Retail works with lighting controllers and gateways from industry leaders such as Dynalite and industry-standard Ethernet network switches for the monitoring and control network. Software applications include scene management, indoor navigation, energy optimization, lighting management, and multisite management.

Dynalite

Sensors

Interact Retail works with a wide range of multifunctional sensors. Additional energy savings can be achieved by applying occupancy sensing typically used in warehouses or backofhouse storage areas. Moreover, daylight harvesting from skylights or large windows is supported by light sensors.

Dynalite sensor guide

User interfaces

Interact Retail offers a variety of tailored user interfaces which allow local manual override of the automatic schedules for store personnel who don’t have access to central dashboard. We offer a portfolio of beautiful interface solutions with user-friendly functionality for every interior range, from simple wall switches, our Antumbra series to touchpanels.

Dynalite User interfaces guide

Connected luminaires

Interact Retail works with a wide range of luminaires from Philips and Color Kinetics, including VLC-enabled luminaires and Fresh food LED lighting recipes. We offer a wide range of luminaires types including linear, projectors, downlights, and more.

Philips luminaires portfolio

YellowDot

Integration interfaces, open APIs, and SDKs

Interact Retail offers a variety of integration interfaces. In many smart solutions, multiple systems play different roles but must work together. But different systems will almost certainly use different protocols for communication. We offer a range of gateway devices to enable integration of multiple systems into a single solution. For BMS, HVAC, and alarm system integration at the store level, we support dry contact input interfaces, BACnet interfaces, CGI, and KNX interfaces. We also offer integrations with smart energy meters via Modbus.

For hyper-accurate and real-time positioning of mobile phones and hand-scanners, we offer an Interact Indoor navigation software development kit (SDK) as part of our Interact Indoor navigation license agreement. Customers can assign access to authorized users, such as third-party developers, for integrating indoor navigation functions into custom apps. The Indoor positioning SDK is also available on a trial basis through a software evaluation agreement.

Dynalite integration devices

Developers portal for indoor navigation SDK

Interact Retail system architectures

Interact Retail offers several system architectures, each designed to satisfy the different needs of retail store and chain managers:

Interact Retail multisite

Interact Retail Indoor navigation

Interact Retail display (EasyAim and Dynamic Display)

Interact Retail store flex

Interact Retail store kit

The following Interact Retail multisite architecture diagram illustrates how an Interact Retail system might be structured.

Find out more about enhancing your client’s offering with Interact and request access to tender text.

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The introduction of Interact Retail Indoor navigation integrated in the ‘Find my product’ app can now efficiently help shoppers to find everything they need.

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Globus supermarket was able to improve stopping power, increase dwell time and grow sales with soft pastel up-lights enabled by Interact Retail Scene management software.

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How to specify Interact Retail