*When a bulb displays "Up to" a certain number of lumens in its specifications, it displays the maximum lumen output of the bulb. It shows how bright the bulb can get at 2700 K (White bulbs) or 4000 K (White ambiance or White and color ambiance bulbs). Learn more.
Philips Hue service status
All Philips Hue services are up and running
Enjoy your lights!
Frequently asked questions
What kind of information will I find here in case there is a service outage?
What kind of information will I find here in case there is a service outage?
What is the difference between a partial or major outage?
What is the difference between a partial or major outage?
What do I do if I’m experiencing issues, but this page says that all services up and running?
What do I do if I’m experiencing issues, but this page says that all services up and running?
How long does it take for partial or major outages to be resolved?
How long does it take for partial or major outages to be resolved?
How will I know when an outage is resolved?
How will I know when an outage is resolved?
Hardware & connectivity
Get help with hardware, such as bulbs or the Hue Bridge, or troubleshoot connectivity issues.
Apps & software
Find information on the Hue app, Hue Bluetooth app, or Hue Sync mobile and desktop apps.
*When a bulb displays "Up to" a certain number of lumens in its specifications, it displays the maximum lumen output of the bulb. It shows how bright the bulb can get at 2700 K (White bulbs) or 4000 K (White ambiance or White and color ambiance bulbs). Learn more.